Spectrum Leisure Training can assist your leisure facility operation by providing a comprehensive package of training courses to assist with your staff training and development such as the ISRM Operations certificate primarily aimed at front line staff such as leisure assistants. The ISRM Supervisory Management certificate is designed for members of staff already in the role of Duty Managers and for members of staff aspiring to that position.

• Key Reception Skills
• Security
• First Impressions
• Who are our customers?
• Why organisations lose customers
• Communication
• Administration
• Bookings
• Methods of payment
• Emergency procedures
• The WOW factor

Please call for further information,

07515 571 505 , 01745 823 157